Support
Software support includes assurance, development resource availableness, and user support :
Free elimination of defects
Advancement asset accessible is making {certain|guaranteed} compelling data sharing and having specialized laborers with specific aptitudes to actualize adjustments to the product rapidly and with effectiveness. Adjustments might be implemented on a fixed-cost or time & material basis.
Developer resource and user support may be created out there 24/7, identical day, or succeeding day. the chosen possibility depends on however important the interval is for your business.
Maintenance
Minimizing software system down-time is that the main purpose of software system maintenance procedures. PCESolutions4u maintain average accessibility of 99.8%. This interprets to no over 17.5 hours period of time each year for maintenance procedures and different problems.
Software Maintenance Procedure
Critical maintenance procedures and maintenance terms area unit outlined in keeping with system design and system availableness requirements :
Environment configuration